FAQs

Q?

How do I know if this is a good fit for my organization?

A.

Call us! Our staff will will ask a few simple questions about your group's needs and explain what sets us apart. Although we see many similarities with the groups we serve, there are certainly many factors that we consider. We live by the belief of setting realistic expectations up front and never promising more than we can deliver.

Q?

On average, how much can a participant raise?

A.

While there are many factors that need to be considered with each group, we see that the average donation is around $40 per donation. The overall success of your campaign will depend on how many quality contacts are added by each participant. Most campaigns will average $225-300 per player.

Q?

Why should we use this site?

A.

Using the site allows coaches, administrators, and parents to focus on the team/organization members or activity at hand. Selling discount cards, cookie dough, magazines, or anything else requires planning, inventory, and collecting money from friends and neighbors. Quite honestly, these items are purchased only as a sense of obligation to you and your child. The products are overpriced and underused. Most of your potential contributors would much rather give directly to your cause, eliminating the excessive fees charged by most product-based fundraisers (often upwards of 50% of the total amount collected). The result is significantly less funding toward your organization’s goals, despite all the hard work on the part of your children, parents, coaches, etc. Our program virtually eliminates the need to turn your children into salespeople and minimizes the overall time spent on raising money.

Q?

Seems complicated?

A.

Not when we are there to help! Your personal donation page can be completed in minutes. All you need to get started are a few photos and a basic outline for your message. Each group has a personal fundraising representative that will be with you every step of the way! Our program is designed to be both user friendly for groups and donors alike. We're always available to answer any questions by phone or via email.

Q?

How long does a typical campaign last?

A.

Potential contributors can view and make donations from the very minute you set up your site. Your personal fundraising page will remain active until you choose to end your campaign. A typical campaign will last for 30 days, our Fastrak campaigns in about half that time. And perhaps the best part is we manage the entire process and keep you in the loop as we go!

Q?

The million dollar question – What’s the cost?

A.

We never charge a set-up fee and never require payment from anyone in your organization. All groups using our program will keep a minimum of 80% of total funds raised. There are also incentives for participation for each group. The administrative fee covers all of the overhead associated with your fundraiser, including donation webpage hosting, account management and reporting, payment distribution, and all credit card processing and banking fees. It also includes great support from our dedicated support staff.

Q?

Does “online” mean I have to leave out the “old fashioned”?

A.

Not at all! Simply call our office (1-888-741-2963) and our staff will be glad to assist them over the phone. Our online platform was designed to take advantage of the fast moving, virtual world that we live in today. However, if there are donors that are "technology challenged," we'll be more than happy to help. It's part of the outstanding customer service that we offer and part of what makes us a premier donation platform.

Q?

How much is a typical donation?

A.

Remember, most individuals using our "All In" software are seeking donations from close friends and family, or simply those folks that care the most about your success. We understand that some participants will be "more connected" and have a larger circle of supporters. That's exactly why our program works so well. It's about everyone rowing in the same direction. And although donation amounts vary by group, we find the average supporter contributes around $40. And when you add the suggested 10-15 potential donors, you'll see the power of our software. It's all about delivering your specific need to your target audience. As donations arrive, we'll alert participants of incoming donations, track all money in real time, and send a follow up thank you on your behalf.

Q?

Are the donations tax deductable?

A.

Although we don't issue a tax receipt. we do deliver an email receipt from our payment gateway. Any organization that is eligible to receive tax-deductible contributions is responsible for issuing donation tax receipts to its donors. If you are a 501(c)(3) organization you may have the ability to offer tax deductibility to your supporters in the amount of their donation.

If your group or team is a registered 501(c)(3) and would like to offer tax deductions, you must be sure that the bank account (used to receive your funds) is set up and owned by the 501(c)(3). You must also include non-profit details about your team or group in the fundraising message.